Got Questions? We’ve Got Answers!

 

How do I get started?

Two ways:  Call us at 845-605-2DOG, or fill out the Contact Form on the right and we will get in touch with you right away!

What services do you offer?

We offer Pet Sitting Vacation Visits, Mid Day Dog Walking, Overnight PawJama Parties, Horse & Farm Animal Care, House and Farm Sitting. We also offer Pet Taxi & Errand Run services.  Get more info here.

What areas do you service?

In central Dutchess County, NY, we serve the towns of Millbrook, Verbank, Unionvale, Salt Point, Pleasant Valley, Clinton Corners, Stanfordville, and Amenia.

In northern Columbia County/southern Rensselaer County, NY, we serve Kinderhook, Valatie, Niverville, Chatham Center, North Chatham, and Schodack Landing.

Do you offer dog boarding?

At this time we do not offer dog boarding. We offer daily pet sitting visits, mid-day dog walking, and overnight care in your home, where your pet remains happy, stress free and on their normal routine. We offer this as a wonderful alternative to traditional boarding. Happy Tails is looking at the possibility of offering cage free boarding in sitters’ homes at some point in the future.

What pets do you care for?

We love ALL ANIMALS!  A majority of our clients own dogs and cats, but we also have clients with horses, goats, sheep, donkeys, cows, chickens, ducks, geese, guinea pigs, hamsters, sugar gliders, reptiles, hermit crabs, fish, birds, and rabbits!  There isn’t really any pet we won’t care for!

Why can’t I just ask my friend or neighbor?

Taking care of a pet is a huge responsibility and can be quite an imposition on a friend or relative. These days people are always busy and may not be able to devote the time and attention your pet may require. With a professional pet sitter, your pets are our highest PRIORITY. We have an obligation to keep them well cared for, happy and healthy. Our pet sitters show up for every visit…  at the scheduled times… for the full visit scheduled. We take the time to ensure your pets are being cared for properly, just like you do when you are home.

HAPPY TAILS  is insured and bonded for your peace of mind and we are equipped to handle an emergency should one arise. If your travel plans change we will be available to continue to care for your pet until you return.  Get more info here.

What are your rates?

Our goal is to provide quality, professional, loving care for all pets, at a reasonable price. Because we customize a plan for your specific pets’ needs, our rates will depend on how many pets you have, how long you we stay, and how many visits your pets require. Visits start at $25.    Get more info here.

How do I know you come when you are scheduled?

Prior to your departure, we send you a schedule of your visits, times, and sitter assigned. While you are away, your sitter will leave visit notes or send a daily text/email updating you on your pets and the visits. We detail your pet’s health, mood, eating and activity, etc., and take care to note anything out of the ordinary with your pets, and your home. We encourage you to contact us anytime to check in as well. We also use LeashTime pet sitting software which enables our sitters to check in/out of each visit, and verifies that all visits were made as scheduled.

How do I pay for service?

HAPPY TAILS accepts cash, checks, and PayPal for your convenience.

Should I tip my pet sitter?

While gratuity is not expected by any of our team members, it is always appreciated when you choose to recognize the dedication and care that your pet care professional provides to you, your pet and your home. Tips for excellent care are truly appreciated and 100% of tip goes to your sitter.